Your Home
We hope you love your new home as much as we loved creating it. Here you will find some useful information about your new home and some handy tips to help you settle in.
Quality
Your home is an individually built hand crafted product and during the construction of your new home every effort has been taken to ensure the highest level of quality standards have been achieved.
One year defect warranty
Your home has a one year defect warranty. During the first year after the home is completed, if any minor defects arise the builder will repair them. This is called the Defect Liability Period. Please see the “Defects and Repairs” section for more information.
End of defect liability period Inspection
At the end of the defect liability period, Great Places will make arrangements with you to visit your home and carry out an inspection with the contractor. This is your opportunity to raise any defects, shrinkage cracks and nail pops that have arisen during the first year. The contractor will make an appointment to attend your property to repair any defect items.
Please note that after the defect liability period has expired, all repairs will be completed by Great Places.
Alterations
No alterations are to be made to your home without the consent of Great Places. Alterations may adversely effect the validity of warranties during the defect liability period. For further advice please contact either The Hub on 0300 123 1966 or at www.greatplaces.org.uk/customers/ or speak to your Neighbourhood Services Manager.
We recommend that you do not redecorate within the first year as the property needs time to dry out and the contractor will not attend to defects where redecoration has taken place.
Fixings to walls
Heavy items such as televisions and media units should not be fixed to walls. When fixing light items to walls such as pictures and mirrors please follow these guidelines:
- Never drill or fix into the wall directly above, below or in line with sockets, light switches and radiator pipes;
- Avoid fixings within 150mm of corners and tops of walls, these are safe zones;
- With stud partition walls, consider accessories on the reverse side of the wall in the adjoining room;
- If fixing directly to a brick or block wall then Rawl type plugs are the simplest solution
- Fixings into stud walls should be avoided where possible. If you have no choice but to fix to a stud wall you should use either a self drive plug; spring toggle fixing or a hollow wall anchor.
Home insurance
Your home is covered under the Great Places Building insurance policy. However, you will need to purchase contents insurance to cover you against loss, theft or damage to your personal and home possessions.
Appliances
You must ensure that all appliances are installed by a qualified tradesperson.
Loft space
You do not have access to the loft space. The loft is a ventilated space which hasn’t been designed for storage or boarding.