We hope you love your new home as much as we loved creating it. Here you will find some useful information about your new home and some handy tips to help you settle in.
Your home is an individually built hand crafted product and during the construction of your new home every effort has been taken to ensure the highest level of quality standards have been achieved.
Your home comes with a 10 year guarantee with either NHBC, LABC or Premier Guarantee. For more information please visit one of the following: https://www.nhbc.co.uk/homeowners https://www.labcwarranty.co.uk/homeowners https://www.premierguarantee.com/homeowners
One year defect warranty
In addition to the 10 year guarantee, your home also has a one year defect warranty. During the first year after the home is completed, if any minor defects arise the builder will repair them. This is called the Defect Liability Period. Please see the “Defects and Repairs” section for more information.
Plumlife will have advised you of the date when the defect liability period will end on your home.
End of defect liability period Inspection
At the end of the defect liability period, we will make arrangements with you to visit your home and carry out an inspection with the contractor. This is your opportunity to raise any defects, shrinkage cracks and nail pops that have arisen during the first year. The contractor will make an appointment to attend your property to repair any defect items.
Please note that after the defect liability period has expired, the homeowner is responsible for all repairs on the property.
Your home is covered under the Great Places Building insurance policy until you purchase 100% of your home. However, you will need to purchase contents insurance to cover you against loss, theft or damage to your personal and home possessions.
All of the appliances in your new home come with a manufacturer’s warranty. It is your responsibility to register the appliances to ensure the validity of the warranties. This includes the oven, hob, fridge freezer and boiler. The appliances are not covered under the defect liability period.
Central Heating System
It is the homeowners responsibility to ensure that central heating system are checked and serviced at least once a year by a fully qualified Engineer so that they remain safe and comply with warranty requirements.
It is the home owners responsibility to ensure that ventilation systems are checked and serviced at least once a year by a suitably qualified person so that your home remains well ventilated and complies with warranty requirements.
You must obtain approval from Plumlife Directory at Plumlife.co.uk or by calling 0161 447 5050 before any alterations are made to your home. Alterations may adversely effect the validity of warranties during the defect liability period.
We recommend that you do not redecorate within the first year as the property needs time to dry out and the contractor will not attend to defects where redecoration has taken place.
The loft is a ventilated space that has not been designed for storage and boarding. Storing items in the loft will reduce the insulation thickness, reduce the energy performance of your home and may invalidate warranties if there is an issue with the ceilings below. Like the rest of the house, the loft space also needs time to dry out when first built and any item stored in the loft may become damp.
Fixings to walls
Heavy items such as televisions and media units should not be fixed to walls. When fixing light items to walls such as pictures and mirrors please follow these guidelines:
- Never drill or fix into the wall directly above, below or in line with sockets, light switches and radiator pipes;
- Avoid fixings within 150mm of corners and tops of walls, these are safe zones;
- With stud partition walls, consider accessories on the reverse side of the wall in the adjoining room;
- If fixing directly to a brick or block wall then Rawl type plugs are the simplest solution
- Fixings into stud walls should be avoided where possible. If you have no choice but to fix to a stud wall you should use either a self drive plug; spring toggle fixing or a hollow wall anchor.