How to pay your rent easily and safely
Rent is used to pay for repairs and improvements to customers’ homes; improving energy efficiency and works towards zero carbon targets; and management and support services.
Online
You can pay online by logging onto the Allpay website and clicking on ‘make an online payment’. Make sure you have your rent card ready with your Payment Reference Number (PRN) which is the 19 digit number from your card or barcode.
Direct Debit
You can set up direct debit payments by calling us on 0300 123 1966. You will need to have your bank account details ready.
Mobile Phone App
The Allpay app allows you to make payments from your Apple or android phone. You will need to download the app first. Apple users can search for it in the Apple App Store or Google Play if you have an Android phone.
24-hour Allpay payment line
Call 0330 041 6497 to pay with a card at a time that suits you. Have your rent card ready or contact us and we will text you the Payment Reference Number (the 19 digit number from your card or barcode).
Post Offices, Paypoint and Payzone outlets
You can pay your rent at any Post Office, Paypoint or Payzone outlet. You will need your rent card to do this. You can check all the Paypoints and Payzones locations in our Rent section at Great Places website.
Also, every Great Places customer has a rent statement and you can view this by logging in to MyPlace.
Beware of the latest scams
There has been an increase in the number of fraud cases since the Coronavirus outbreak, so we’d like to take this opportunity to remind you to be alert and on the lookout for scams, bogus callers and suspicious communication.
People are also using telephones as a way of scamming members of the public, whether that be by obtaining bank or personal details or by selling fake items such as alarms or testing kits.
