Cosy up for the cold: winter tips for you and your home
As the colder months roll in, there are a few simple steps you can take to keep you and your home safe, warm and well this winter.
- Boiler check – make sure your boiler is working as it should. If your radiators aren’t heating up or if your thermostat isn’t responding, contact our Customer Hub.
- Even heating and ventilation – keeping a low, steady heat helps prevent condensation. If heating isn’t possible for long periods, open windows or use extractor fans to reduce moisture.
- Safety alarms – test your smoke and carbon monoxide alarms by pressing the button. If they’re not working or you don’t have one, let us know.
- Clear paths – sweep away leaves to help stop slips and falls.
- Stop draughts – use draught excluders and close curtains before dark to keep warmth in.
- Drains and gutters – check for blockages to prevent damp and leaks. Report any issues to us.
- Gas safety – please ensure we can get access to carry out essential gas checks in your home.
A little preparation now can help avoid bigger problems later!
Want more tips? Visit our website.
Need to report a problem? Contact our Customer Hub.