Caretaking service launches a new dedicated customer web page

Our caretaking team works hard to keep shared communal areas in over 500 blocks clean and well maintained.

Following positive customer feedback on our grounds maintenance service improvements and as part of our ongoing commitment to provide the best customer experience, we’ve launched a dedicated Caretaking page on our website www.greatplaces.org.uk/customers/caretaking-service/

Here you’ll find all the key information you need to know about the service as well as answers to frequently asked questions. You can also use the contact form on the page to get in touch directly with the Facilities and Estate Management Team if you need to report an issue.

Commenting on the launch of the new web page Paul Sanderson, our Head of Facilities and Estate Management, said:

“We’re delighted to launch our new dedicated Caretaking page, which is part of our ongoing effort to improve our services and communication with our customers.

“Our caretaking team plays a vital role in keeping our blocks clean, safe and well maintained, and we want to make sure our customers are fully informed and satisfied with the service they receive. The new page provides all the essential information about what we do, how we do it, and how to get in touch with us if you have any questions or concerns.

“We hope this will enhance our customer experience and help us deliver on our vision of Great Homes, Great Communities and Great People.”

If you have any questions use the contact form on the web page and a member of Facilities Management Team will get back in touch.

0300 123 1966 www.greatplaces.org.uk