Contents

Hello from Alison

We’re always focused on being Here For Our Customers!

An update from the Customer Committee

Money matters – Financial support when you need it

Are you ready for winter?

Tackling damp, mould and condensation

Thinking about moving?

You said, we listened

Sparking a new career

Central Region News

East Region News

North Region News

South Region News

Housing First

Investing in your homes

Your safety is our priority

Contents insurance

Using your feedback to improve our magazine

Customer complaints

How are we doing?

Do you receive Housing Benefit?

An update from Insight Customer Scrutiny Group

Staying vigilant

Contact us