Contents

Hello from Alison

Here For Our Customers: our year one update

A year of our Customer Committee

The Inclusive Services Team: one year on

Money Matters

The Greater Together Resilience Fund – building healthy communities

Building and Fire Safety Matters

Central Region News

East Region News

North Region News

South Region News

Building a better future

Ensuring your safety with regular home checks

Grounds Maintenance

How we have listened to you, and used your feedback

Ensuring a great customer experience

Customer complaints

Tenant Satisfaction Measures

Insight Customer Scrutiny

Contact us