Spot the signs early of damp and mould in your home.

Helping our customers get to the root of their moisture problems is our very own Detective Damp.

We understand that there are a variety of things that can lead to damp and mould appearing in your home. A leaking gutter, poor heating, clogged extractor fans or reduced ventilation can all lead to mould and damp appearing in your home.

Any of these things can lead to a build-up of moisture in your property, which leads to condensation.

Reducing condensation in your home helps to prevent damp and mould from occurring. Everyday jobs around the house like washing and drying clothes, cooking, and bathing all release moisture into the air, and it’s when this moisture settles on a cold surface, such as a wall or window, that condensation is created. If this continues for a long period of time it will eventually cause damp, and mould will begin to grow.

Helping our customers get to the root of their moisture problems is our very own Detective Damp. She’s been brought in to provide customers with a range of top tips, guidance and advice. She’s got handy hints on how to reduce the moisture in the air, improve ventilation, and spot the signs of something that we need to fix such as faulty plumbing.

She’s also got some advice on hand about what to do if you’re experiencing any issues and how we can help.

If you’d like to receive a copy of the Detective Damp Guide then please contact CAT@greatplaces.org.uk. Alternatively you can find information and useful tips by visiting our website www.greatplaces.org.uk.

Remember – if you’re experiencing any issues with damp or mould, let us know so we can fix the problem quickly.

The quickest and easiest way to contact us via the Live Chat facility on our website. It’s 4 times quicker than phone and available 8am to 6pm Monday to Friday. Just click on the Chatabot icon and say that you wish to report a repair and our friendly digital assistant will take you through to Live Chat where one of our colleagues will be able to assist you.